Collaborative Environments in Web 2.0

October 26, 2010

It goes without saying that the ability to manage the information available within a company is essential to ensure competitiveness. However, according to analysts, today less than 40% of that information is ever put to good use. The lack of cooperation and participation among employees is in fact producing economic losses, generated by the...

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Social CRMs

July 14, 2010

Traditionally, CRMs aim at improved operational effectiveness, easier access to information, and improved interdepartmental collaboration, areas that are all critically important to the success of any business, but that remained usually confined to the internal gears of the company. Social media adds a new dimension to those traditional areas of CRM.  The integration of...

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Platform as a Service (PaaS) on Cloud Computing

May 19, 2010

Platform as a Service (PaaS) allows for the deployment of applications without the cost and complexity of buying and managing the underlying hardware and software and provisioning hosting capabilities, providing all of the facilities required to support the complete life cycle of building and delivering web applications and services entirely available from the Internet...

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7 Essential Steps When Considering a CRM Solution

February 20, 2010

For many advisers, choosing a specific customer relationship management technology can be a challenge. There are hundreds of CRM systems, and more than a dozen are focused specifically on financial planning practices. So where do you start? While it can be tempting to choose a CRM system based on the cost and list of...

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