RackNine helps Edmonton woman recover data after Microsoft scam

An Edmonton woman was conned into letting a computer hacker gain access to her personal computer. Next thing she knew she was being blackmailed and lost access to all the data in her computer. Fortunately RackNine’s CEO Matt Meier was able to recover all of her data, which included her husband’s business files, banking information, family pictures, etc.

Watch the full CTV video at the following link:


Microsoft Support scammers have been increasingly active during the past few months. They operate by placing calls to unsuspecting computer users and identifying themselves as Technical Support Staff from Microsoft. They go on to explain that the reason for contacting you is because they discovered that your computer is infected with some kind of virus and they offer their help to clean it up.

Additionally they need to trick their victims into allowing them to remotely access their computers, and the moment they’re granted access they effectively take complete control of the machine, locking their victims out.

Next they will demand payment for the services offered and ask for a credit card number. The computer is now genuinely infected with spyware from the scammers, and if they ever return control to the victim after payment is with the only purpose of trying to steal as much additional personal information, passwords, etc. as possible, to try breaking into their bank accounts or fake their identities.

Matt Meier recommends that if you suspect your computer has been compromised take immediate action by unplugging and disconnecting it from the Internet and taking the machine to someone you trust. In most cases data can be recovered without need of wiping out the whole drive, a step that some big-box stores don’t bother to do. And of course, always back-up your data, so if you find you’ve been hacked, or affected by any other unfortunate event, you can still recover your files.

Server Upgrades

We are pleased to announce that RackNine has completed the following server upgrades:

4x Quad Core XeonMigrated from 2x Quad Core to 4x Quad Core Xeon 3.0Ghz on each of our servers

The benefits of this upgrade are very significant because the new Quad Core processors include two separate dual-core dies, as opposed to our former dual-core where a CPU only included two cores per physical processor in one CPU package. In our new setup cores 1 and 2 would share a memory cache, as would cores 3 and 4. If core 1 or 2 needs to communicate with 3 or 4, it will be done via the frontside bus.

64GB RAMUpgraded to 64GB RAM per server

In our computing environment, server memory is one of the most critical server components, and with this latest upgrade our servers achieve their optimal performance. This upgrade will have a very significant impact especially when running multiple memory-intensive applications at the same time. By upgrading the amount of memory inside our units, we have unleashed their full potential to accomplish the challenges our business faces every day, while making sure that compatibility, longevity, and reliability are preserved.

15K SASUpgraded drives to new 15K SAS for extra read/write speed

Besides the recording technology, drive rotation speed is the most important factor for a drive’s throughput. Faster rotation speed means higher data transfer rates. Combining high rotation speeds with top-notch recording technologies has allowed us to significantly increase the read/write speed in our servers.

Other performance factors will benefit from high rotation speeds, such as seek time. It is important to differentiate between seek time and access time, because only the latter is really relevant for our everyday applications. Access time is the combined latency of the seek time and rotational latency, which applies when the heads have been positioned above the required track, while the required sectors still have to pass by the heads. Therefore, faster spindle speeds have allowed us to achieve decreased rotational latency, with an end result of decreased average access time.

Apache PHP MySQL logosUpgraded Apache to optimize PHP execution
We have achieved better performance and better resource utilization by upgrading and tuning up the software that runs on our Web servers.

We have given a special attention to the optimization of PHP applications and MySQL databases running under our Apache HTTP Servers, in order to boost the performance of popular Content Management Systems such as WordPress, Joomla or Drupal. Customer Relationship Management software, eCommerce applications, and many other packages that make an extensive use of PHP/MySQL will also benefit from these upgrades.

All these upgrades represent a major improvement for all the packages our clients have hosted on our servers. If you have any questions or need more information please email us at: support@racknine.com

How to Contribute to Open-Source Projects

Contributing to Open-Source Projects (via slashdot)

So you’ve got a bit of programming experience and some spare time available, and the thought of gaining more practical knowledge, reputation and maybe even a paid job (hey, it worked for Linus Torvalds!) has tempted you to explore Open Source. But…

Continue Reading How to Contribute to Open-Source Projects

Mining Bitcoin with next-generation Data Center technology

Hot Bitcoin Market Demands Next-Gen Cooling Tech for Datacenters (via slashdot)

Will Bitcoin’s value plunge from its current $1,000-plus valuation, or will future traders wish they’d bought into the crypto-currency at such a low price-point? As Bitcoin’s value continues to spike, that’s rapidly becoming a multimillion-dollar…

Continue Reading Mining Bitcoin with next-generation Data Center technology

The Rise of Linux in Embedded Systems

Cross Linux With an Arduino – What Will You Build? (via Dice News in Tech)

You’ve undoubtedly witnessed the tremendous development in the nano-Linux niche lately. The Raspberry Pi jumpstarted the nano-Linux movement and has sold over 1.75 million units. It has various video capabilities, is programmed primarily in Python…

Continue Reading The Rise of Linux in Embedded Systems